Welcome to the Microtech SupportĀ
To help us manage your requests efficiently, please use this portal for all technical and Sigma-related support.
Each request is assigned a unique ticket number, which you can use to track its progress, view responses and communicate with our support team. The complete history of your support requests will also remain available for future reference.
Our normal support hours are Monday to Friday, from 9:00 a.m. to 5:00 p.m.
For urgent issues, please submit a support ticket first and then notify us through the Microtech WhatsApp contact numbers already provided to you, quoting your ticket number. WhatsApp notification does not replace the requirement to submit a ticket.
Please provide a clear description of the issue and any relevant screenshots or error messages. A valid email address is required to submit and follow up on a ticket.